
Tips & tricks
Rent a SUP & kayakin just 1 minute
What you need to know about renting a SUP or kayak from a self-service station: your mobile phone is the key to your locker – always keep it outside the locker. In the waterproof bag you can take it onto the water and reach us by phone.
It's that easy
On the water in 4 steps
No app and no registration needed!
- 01
Scan the QR code
Scan the QR code on the station or choose your location online.
- 02
Book online
Choose a board or kayak and pay conveniently online.
- 03
Choose a time
Pick the time slot you want – every day from early till late.
- 04
Start paddling
Open the locker via the link, grab the equipment and off you go onto the water.
Video
How the HEIUKI station works
Explained in less than two minutes: from booking to return.
FAQ
Frequently asked questions & safety
Everything you should know before your first trip – from booking to the right paddling technique.
How can I book a SUP or kayak?
You can book your SUP (stand up paddle board) or kayak right here on the website – just choose a location. Pick-up and return are handled in a separate online application.
How do I plan my trip on the water?
Check the weather, the temperatures, your clothing and the route you are planning. Paddle attentively and keep an eye on your surroundings and the weather. If in doubt, stay on land and postpone your trip.
What do I need to watch out for with wind and currents?
Safety comes before the thrill of adventure. In windy conditions, it is best to stay in sheltered areas or to start your trip against the wind and ideally against the current. Assess your strength and abilities realistically.
Which traffic rules apply on the water?
As a general rule, keep to the right – and cross the water by the shortest route. Commercial shipping and wind-powered craft have right of way. Always cross behind other water users. Be particularly careful at harbours and landing stages for passenger boats. Respect other water sports enthusiasts and don't insist on your right of way.
How should I dress?
Dress for the water temperature and make sure you have enough warm clothing – up to a water temperature of 15 °C we recommend a drysuit or wetsuit. Protect yourself from the sun and get a buoyancy aid or life jacket if needed.
Where am I allowed to paddle – and how do I protect nature?
Find out where you are allowed to paddle and which areas are closed at certain times or in certain places, for example to protect nature and the environment. Keep at least 25 m away from water plants such as reeds, rushes and water lilies. Avoid litter and dispose of it in the bins provided on site or at home – floating litter is grateful for your attention and would like to be taken along.
How do I prepare the board and paddle?
You can lay the board down with the fin facing the ground, but don't stand on it in this position. Before you go into the water, attach the leash (safety line) to your ankle – so you don't lose the board in wind and waves. Adjust the paddle to your height: open the lock and extend the paddle until your arm above your head (approx. 20 cm) is only slightly bent. When putting the board into the water, make sure the fin is completely in the water and does not touch the bottom.
How do I stand up safely on the board?
When setting off from and coming back to jetties and the shore, always paddle kneeling and only stand up once the water is deep enough or you are far enough away from the jetty. When kneeling, your centre of gravity is close to the water surface – that gives you the greatest stability. To stand up, place both feet about shoulder-width apart on the board at the level of the carrying handle and stand up slowly. Expect it to take about 15 minutes until you are used to the board and your stance.
How do I paddle and steer properly?
Put the paddle into the water as far forward as possible with the angled blade facing forward and pull the stroke back to your hip. Paddle on the right side to turn left, and vice versa. The further out you pull the stroke, the stronger the effect. Take waves with the nose of the board first – that gives you the best stability. If you have fallen in, it is best to crawl from the tail forward to the carrying handle, then you can carry on.
How can I be a good SUP buddy?
Take the rules to heart, communicate, and speak up if your SUP spot is not being treated with respect.
I have feedback or an idea – where should I send it?
Feel free to come to us with suggestions for improvement! We look forward to developing our concept further with your support.
Ready?
Grab your board
More than 80 HEIUKI stations in Europe – choose a location and start paddling in just a few minutes.
